Reference

How japang88 Handles Your Personal Information

Your account data matters — and we want you to understand exactly what we collect, why we collect it, and how it stays protected within the japang88 platform. This policy applies to all account holders accessing our services where local law in Indonesia permits.

Account data protectionDANA, OVO, GoPay wallet privacyYour right to access your dataClear data retention rulesIndonesia-eligible accounts

Explore the Lobby Read FAQ

Data We Collect and Why It Matters

japang88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information needed to verify your identity and process your transactions — this includes your name, contact details, and the wallet identifiers linked to DANA, OVO, or GoPay payments you make through the platform. We do not

1
store your full e-wallet credentials; only the transaction reference and account alias required to match deposits and withdrawals to your profile are retained. We also collect device and session data — browser type, IP address, and login timestamps — to protect your account from unauthorised access.
2
Players in Bekasi and elsewhere in Indonesia who use mobile access will have session logs tied to their device fingerprint as a security layer, not for marketing profiling. Game activity data is recorded for account integrity and service improvement. Any data linked to your payment method
3
— whether that is a DANA transfer, an OVO balance move, or a GoPay transaction — is used solely to process your request and maintain an accurate account ledger. We do not sell your personal information to third parties. Data shared with payment processors is limited
4
strictly to what those processors need to complete your transaction. Availability of this service depends on local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply standard encryption to data in transit and at rest, meaning your account details and linked wallet information — DANA, OVO, GoPay — are not accessible in plain text at any layer of our infrastructure. Cookies on the platform are used to keep your session active and remember your login state; they are not used to build advertising profiles. You can adjust cookie preferences through your browser settings at any time without losing access to your account. We retain your data for as long as your account is active and for the period required by applicable financial and operational compliance obligations after closure.

Data Encryption

All account and wallet data — including DANA, OVO and GoPay transaction references — is encrypted in transit and at rest so it cannot be read if intercepted.

Cookie Use

We use session cookies to keep you logged in and functional cookies for account preferences. We do not use cookies to track you across other websites or build ad profiles.

Account Security

Login events are logged by timestamp and device. Suspicious access patterns trigger a verification step so your account stays protected even if your password is compromised.

Data Retention

Your data is held while your account is open and for the compliance retention period after closure. You can request a copy of your data or ask us to delete it at any time.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, correct, or remove personal data held on your account, our support team handles privacy requests directly. You can reach us through live chat inside your account dashboard, by email through the address listed in the Contact section, or by raising a ticket through the Help Centre. We aim to respond to all data-related requests within a reasonable period and will confirm receipt when your request is logged.

Live Chat Start a live chat session from your account dashboard to raise a privacy or data request. Our team will log it and follow up with a reference number.

Email Support Send your data access or deletion request by email to the address in our Contact section. Include your registered account name so we can locate your profile quickly.

Help Centre Ticket Open a support ticket through the Help Centre and select the Privacy or Account Data category. This creates a tracked record of your request from submission to resolution.

Your Privacy Policy Questions, Answered

These are the questions we hear most often from account holders about how their data is managed on the platform. If your question is not covered here, contact our support team directly through live chat or the Help Centre.

We collect your name, contact details, and the wallet identifiers tied to your DANA, OVO, or GoPay account. Device and session data is also logged for account security purposes.

We do not sell your data. We share only the minimum required with payment processors like DANA, OVO, and GoPay to complete your transactions. No marketing data is passed to outside parties.

Submit a data access request via live chat, email, or a Help Centre ticket. Include your registered account name. We will confirm receipt and provide your data within a reasonable timeframe.

Yes. Contact us through any support channel to request deletion. Some data may be retained for the compliance period required after account closure, but we will explain what applies to your case.

Cookies keep your session active and remember account preferences. We do not use advertising or cross-site tracking cookies. You can manage cookie settings through your browser without losing account access.

We store only the transaction reference and wallet alias needed to match payments to your account. Full wallet credentials and PINs are never held or accessible on our platform.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us LiveLive Baccarat Turbo

How japang88 Handles Your Personal Information

Data Handling, Cookies and Account Security

Data Encryption

Cookie Use

Account Security

Data Retention

Reach Us About Your Privacy Rights

Your Privacy Policy Questions, Answered

01 What personal data does japang88 collect when I open an account?

02 Does japang88 share my data with third parties?

03 How can I request access to the data japang88 holds about me?

04 Can I ask japang88 to delete my personal data?

05 How does japang88 use cookies on the platform?

06 Is my DANA, OVO, or GoPay wallet information stored by japang88?

Privacy Policy

Related pages

Related pages