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Terms and Conditions That Govern Your Account

These terms set out the rules that apply when you open and use your japang88 account — covering deposits through DANA, OVO, and GoPay, how we handle your data, and what we expect from both sides.

Account EligibilityDANA, OVO & GoPay DepositsWithdrawal ConditionsAccount Suspension RulesGoverning Law
japang88 Terms and Conditions That Govern Your Account
DATA & SECURITY

How We Handle Your Account Data

Your account data is held securely and used only for the purposes described in these terms. We apply standard encryption to your login credentials and wallet details, including the account numbers linked to DANA, OVO, and GoPay. You can request a copy of the data we hold, ask us to correct inaccurate records, or close your account at any time by contacting support.

Data Retention We keep your account records for as long as your account is active and for a period after closure as required by applicable law.
Cookie Use We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences in your browser settings.
Account Security Two-step verification is available on your account. We recommend enabling it, especially if you have a linked DANA or OVO wallet on file.
Data Requests To request access to, correction of, or deletion of your personal data, contact support with your registered account email and we will process it promptly.
TERMS CONTACT

How to Reach Us About These Terms

If something in these terms is unclear, or if you need to raise a concern about how they apply to your account, our support team handles policy queries directly. Reach out through any of the channels below and we will respond with a clear, specific answer — not a form letter.

Live Chat Open the chat widget from your account dashboard for real-time help with terms queries, account conditions, or withdrawal questions.
Email Support Send detailed terms or policy questions to our support address. We aim to respond within one business day with a direct answer.
Account Help Centre Log in and visit the Help section to find answers to common terms questions, including deposit rules and account suspension conditions.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice. If yours is not here, reach out through live chat or email.

Access depends on local law and the region you are in. We do not extend platform access to regions where it is not permitted under applicable law.

We may suspend or close your account pending review. You will be notified through your registered contact, and any eligible balance will be handled according to our withdrawal policy.

Contact our support team with your registered account email. We will verify your identity and provide your data within the timeframe required by applicable law.

We will always notify you before material changes take effect. Continued use of your account after that notice counts as acceptance of the updated terms.

We store only the account references needed to process your transactions. Full wallet credentials are never stored on our servers; they stay within your own wallet app.

Contact support through live chat or email and request account closure. We will confirm your identity, process any eligible withdrawal, and close the account within a reasonable timeframe.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.